Frequently Asked Questions
Why do I need to input my address when placing an order for a download?
Due to the design of the website the address and shipping sections have to be filled out in the checkout process - shipping is free.
VERY IMPORTANT - Please, Please, Please make sure that your email address is correct when you place your order, as this is where your order will be sent
Operators Manual, Owner’s Manual, Instruction Book
This is the manual that came with the machine when it was new. It gives the new owner all the information required to safely operate the machine, use it in the manner it was designed and therefore prevent abuse or damage. Also the manual will hold the routine maintenance to keep the machine in the best working order. Many operators manuals include wiring diagrams, troubleshooting and field adjustment information to fine tune any issues, a classic example – knotters on balers. This manual is the most valuable tool in operating your machine.
The unsung hero. The parts manual has views of all parts that make up the machine from the smallest circlip or bolt to the largest wheel or piece of sheet metal. Most often the manual is laid out in exploded diagrams, with the part description and part number. This helps when ordering parts, so you get the correct part first time from your dealership, or it can help when searching for that older discontinued part that may be available from the breakers on the internet. It is also a great help to be able to look at the pictures and see immediately how to disassemble a part without the grease and oil hiding that last nut and bolt and of course it can assist with assembly.
The unsung hero, the parts manual!
Workshop Service Manual or Shop Repair Manual
The workshop service manual or shop repair manual, or any combination of those titles.This manual holds the technical, usually step by step information on how to take the tractor or implement apart, how to fix it or fit the replacement part, and how to put it back together again. Engine manuals are more often than not, not included but are available separately. If you are repairing or restoring your machine this would be the manual to have.
How long will it take to process my order?
We are in the UK – Business hours Monday-Friday 9am – 5pm, if ordered within these hours most orders will be processed within a couple of hours. Orders placed outside these hours will be processed the following morning, except on the weekends when orders will be processed Monday morning. Bank/National UK Hoildays may also affect the speed in which orders are processed but be assured we try to be as quick as possible.
Return policy with digital pdf manuals
By their very nature, they are non-returnable and non-refundable, therefore all the digital pdf download sales are final.
Please feel free to contact us at any time: firstname.lastname@example.org
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